Shipping policy

At puspaa.com, we are committed to delivering your orders quickly, safely, and at no extra cost.


Processing Time

  • Online Paid Orders – Shipped within 24 hours of order placement (except Sundays and government holidays).

  • Cash on Delivery (COD) Orders – Shipped only after order verification via call or message.

  • Orders placed on Sundays or government holidays will be processed the next business day.


Delivery Time

  • Online Paid Orders – Estimated delivery within 3–5 business days.

  • COD Orders – Estimated delivery within 5–7 business days after verification.


Shipping Charges

  • We offer FREE shipping on all orders across India.


Shipping Partners

We ship through trusted courier services including:
DTDC, Bluedart, Delhivery, Xpressbees, Ekart, Amazon, Shadowfax
Shipping is managed via Nimbuspost as our logistics aggregator.


Order Tracking

Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp so you can track your package in real-time.


Address Accuracy

Please ensure your shipping address and contact details are correct at the time of placing the order. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.


Delays

While we strive for on-time delivery, delays may occur due to unforeseen circumstances such as weather, courier issues, or festive season rush. We will keep you updated in case of significant delays.


International Shipping

Currently, we do not offer international shipping. We ship only within India.


📞 For any shipping-related queries:
Email: krrishmunn@gmail.com
Phone/WhatsApp: +91 9851209815


If you want, I can now create a Returns & Exchange Policy in the same format so your policy pages look consistent across your site. That way, customers will feel more trust in your brand.