Privacy policy

Last updated: August 12, 2025

Puspaa (operated by Jaybaba) operates this store and website https://puspaa.com, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Aahii is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information", we mean information that identifies or can reasonably be linked to you. This does not include anonymized or de-identified data. Depending on your interaction with the Services, we may collect:

Contact details: Name, billing address, shipping address, phone number, email address.
Financial information: UPI details, card numbers, payment method details, transaction confirmation, and other payment-related information.
Account information: Username, password, preferences, and settings.
Transaction information: Items you view, add to cart, purchase, return, exchange, or cancel, and your past transaction history.
Communications: Information included in customer service inquiries (via email, WhatsApp, or phone).
Device information: IP address, browser type, operating system, and other unique device identifiers.
Usage information: How and when you interact with or navigate the Services, including order tracking page visits.

Sources of Personal Information

We collect personal information from:

Directly from you: When you create an account, place an order, contact support, or provide information voluntarily.
Automatically: Through cookies and similar technologies when you visit our site.
From service providers: Payment gateways, courier partners, and analytics tools that process your data for us.
From partners or third parties: When we work with marketing or logistics providers.

How We Use Your Personal Information

We may use your personal information to:

Provide, tailor, and improve the Services: Process payments, fulfill orders, arrange shipping, handle returns/exchanges, remember preferences, and recommend products.
Marketing and advertising: Send promotional offers, show targeted ads, and share product updates (subject to your communication preferences).
Security and fraud prevention: Authenticate accounts, prevent fraudulent transactions, and protect our Services.
Communicate with you: Provide customer support and order updates via email, SMS, or WhatsApp.
Comply with the law: Fulfill legal and regulatory obligations under Indian law.

How We Disclose Personal Information

We may share your personal information with:

Shopify: For store hosting, checkout, and backend services.
Courier/logistics partners: Bluedart, DTDC, Delhivery, XpressBees, EcomExpress, Ekart, Amazon, etc.
Payment providers: PhonePe and other payment gateways for secure transactions.
Marketing and service providers: For promotional campaigns or analytics.
Authorities: When required by law or to comply with legal processes.

Relationship with Shopify

Our Services are hosted by Shopify, which may process your personal information globally. To learn how Shopify handles your data, review the Shopify Privacy Policy.

Third-Party Links

We may provide links to other websites. We are not responsible for their privacy practices, and you should review their policies before providing them with any personal information.

Children's Data

Our Services are intended for users 18 years and older. We do not knowingly collect personal information from minors.

Security and Retention

While we take reasonable measures to secure your personal information, no system is completely secure. We retain your data only as long as necessary for business, legal, or contractual purposes.

Your Rights and Choices

You may have the right to:

Access and review your personal data.
Request corrections or updates.
Request deletion of your personal data (subject to legal requirements).
Opt-out of promotional communications.

You can exercise these rights by contacting us at helpaahii@gmail.com or +91 9851209815.

International Transfers

Your personal information may be transferred outside of India for processing by Shopify or other service providers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted here with the updated date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, contact:

Puspaa(Jaybaba)
Email: helpaahii@gmail.com
Phone/WhatsApp: +91 9851209815
Address: Asansol, West Bengal, Pin: 713362, PS: Jamuria, Paschim Bardhaman, India